.public-ai-assistant {
    position: fixed;
    right: 24px;
    bottom: 24px;
    z-index: 1090;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 14px;
    font-family: Inter, sans-serif;
}

.public-ai-assistant-toggle {
    display: flex;
    align-items: center;
    gap: 9px;
    min-height: 52px;
    padding: 12px 18px;
    border: 0;
    border-radius: 28px;
    background: linear-gradient(135deg, #3155c6, #5b7cfa);
    color: #fff;
    box-shadow: 0 12px 30px rgba(49, 85, 198, 0.35);
    cursor: pointer;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.public-ai-assistant-toggle:hover {
    transform: translateY(-2px);
    box-shadow: 0 16px 34px rgba(49, 85, 198, 0.42);
}

.public-ai-assistant-toggle i {
    font-size: 25px;
}

.public-ai-assistant-toggle-text {
    font-size: 14px;
    font-weight: 600;
    white-space: nowrap;
}

.public-ai-assistant-panel {
    position: absolute;
    right: 0;
    bottom: calc(100% + 14px);
    display: none;
    flex-direction: column;
    width: 370px;
    max-width: calc(100vw - 32px);
    height: 550px;
    max-height: calc(100vh - 130px);
    overflow: hidden;
    border: 1px solid rgba(0, 0, 0, 0.08);
    border-radius: 20px;
    background: #fff;
    box-shadow: 0 24px 60px rgba(23, 35, 70, 0.24);
}

.public-ai-assistant-panel.is-open {
    display: flex;
}

.public-ai-assistant-header {
    display: flex;
    align-items: center;
    gap: 11px;
    padding: 15px 16px;
    background: linear-gradient(135deg, #3155c6, #5b7cfa);
}

.public-ai-assistant-avatar {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 42px;
    height: 42px;
    flex-shrink: 0;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.18);
    color: #fff;
}

.public-ai-assistant-avatar i {
    font-size: 24px;
}

.public-ai-assistant-status {
    color: rgba(255, 255, 255, 0.82);
    font-size: 11px;
}

.public-ai-assistant-close {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 34px;
    height: 34px;
    padding: 0;
    border: 0;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.14);
    color: #fff;
    cursor: pointer;
}

.public-ai-assistant-messages {
    flex: 1;
    overflow-y: auto;
    padding: 16px;
    background:
        radial-gradient(
            circle at top right,
            rgba(91, 124, 250, 0.08),
            transparent 35%
        ),
        #f8f9fc;
}

.public-ai-message {
    display: flex;
    margin-bottom: 12px;
}

.public-ai-message.user {
    justify-content: flex-end;
}

.public-ai-message-content {
    max-width: 85%;
    padding: 10px 13px;
    border-radius: 14px;
    font-size: 13px;
    line-height: 1.55;
    white-space: pre-wrap;
    word-break: break-word;
}

.public-ai-message.assistant .public-ai-message-content {
    border-bottom-left-radius: 4px;
    background: #fff;
    color: #303445;
    box-shadow: 0 4px 14px rgba(31, 44, 83, 0.08);
}

.public-ai-message.user .public-ai-message-content {
    border-bottom-right-radius: 4px;
    background: #4263d8;
    color: #fff;
}

.public-ai-message-action {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    margin-top: 9px;
    padding: 7px 10px;
    border-radius: 9px;
    background: #edf1ff;
    color: #3155c6;
    font-size: 12px;
    font-weight: 600;
    text-decoration: none;
}

.public-ai-assistant-quick-actions {
    display: flex;
    gap: 7px;
    overflow-x: auto;
    padding: 10px 12px;
    border-top: 1px solid #eceef5;
    background: #fff;
}

.public-ai-quick-action {
    flex-shrink: 0;
    padding: 7px 10px;
    border: 1px solid #dce3ff;
    border-radius: 16px;
    background: #f5f7ff;
    color: #3155c6;
    font-size: 11px;
    cursor: pointer;
}

.public-ai-assistant-form {
    display: flex;
    align-items: flex-end;
    gap: 8px;
    padding: 11px 12px;
    border-top: 1px solid #eceef5;
    background: #fff;
}

.public-ai-assistant-input {
    flex: 1;
    min-height: 42px;
    max-height: 100px;
    resize: none;
    padding: 10px 12px;
    border: 1px solid #dfe3ee;
    border-radius: 13px;
    outline: none;
    font-size: 13px;
}

.public-ai-assistant-input:focus {
    border-color: #5b7cfa;
    box-shadow: 0 0 0 3px rgba(91, 124, 250, 0.12);
}

.public-ai-assistant-send {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 42px;
    height: 42px;
    flex-shrink: 0;
    border: 0;
    border-radius: 13px;
    background: #4263d8;
    color: #fff;
    cursor: pointer;
}

.public-ai-assistant-send i {
    font-size: 20px;
}

.public-ai-assistant-disclaimer {
    padding: 0 12px 10px;
    background: #fff;
    color: #8a8fa1;
    font-size: 9px;
    text-align: center;
}

.public-ai-assistant-whatsapp {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 62px;
    height: 62px;
    flex-shrink: 0;
    border-radius: 50%;
    background: #25d366;
    color: #ffffff;
    text-decoration: none;
    box-shadow: 0 12px 28px rgba(37, 211, 102, 0.35);
    transition:
        transform 0.2s ease,
        box-shadow 0.2s ease;
}

.public-ai-assistant-whatsapp i {
    font-size: 34px;
}

.public-ai-assistant-whatsapp:hover {
    color: #ffffff;
    transform: translateY(-2px);
    box-shadow: 0 16px 32px rgba(37, 211, 102, 0.45);
}
@media (max-width: 575.98px) {
    .public-ai-assistant {
        right: 16px;
        bottom: 16px;
        gap: 10px;
    }

    .public-ai-assistant-whatsapp {
        width: 56px;
        height: 56px;
    }

    .public-ai-assistant-whatsapp i {
        font-size: 30px;
    }
    .public-ai-assistant-toggle {
        width: 54px;
        height: 54px;
        min-height: 54px;
        justify-content: center;
        padding: 0;
    }

    .public-ai-assistant-toggle-text {
        display: none;
    }

    .public-ai-assistant-panel {
        position: fixed;
        right: 12px;
        bottom: 146px;
        left: 12px;
        width: auto;
        max-width: none;
        height: min(560px, calc(100vh - 170px));
    }
}

/* CUSTOMER SERVICE FLOATING CARD V2 */

.public-ai-assistant {
    right: 20px !important;
    bottom: 20px !important;
    gap: 0 !important;
}

.public-ai-contact-card {
    display: flex;
    align-items: center;
    gap: 14px;
    width: 360px;
    max-width: calc(100vw - 32px);
    padding: 14px;
    border: 1px solid rgba(255, 255, 255, 0.14);
    border-radius: 22px;
    background:
        linear-gradient(
            145deg,
            rgba(51, 58, 97, 0.98),
            rgba(38, 44, 78, 0.98)
        );
    box-shadow:
        0 20px 55px rgba(19, 26, 61, 0.42),
        inset 0 1px 0 rgba(255, 255, 255, 0.08);
    backdrop-filter: blur(14px);
}

.public-ai-contact-avatar {
    position: relative;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 76px;
    height: 76px;
    flex-shrink: 0;
    overflow: visible;
    border: 3px solid rgba(255, 255, 255, 0.2);
    border-radius: 22px;
    background:
        linear-gradient(
            145deg,
            #18aaa5,
            #4d72f3
        );
    color: #ffffff;
    box-shadow:
        0 10px 24px rgba(49, 90, 215, 0.34);
}

.public-ai-contact-avatar > .mdi-account-tie {
    font-size: 52px;
    line-height: 1;
}

.public-ai-contact-headset {
    position: absolute;
    right: -5px;
    bottom: -5px;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 31px;
    height: 31px;
    border: 3px solid #303756;
    border-radius: 50%;
    background: #ffffff;
    color: #4263dc;
}

.public-ai-contact-headset i {
    font-size: 17px;
}

.public-ai-contact-online {
    position: absolute;
    top: -3px;
    right: -3px;
    width: 15px;
    height: 15px;
    border: 3px solid #303756;
    border-radius: 50%;
    background: #35d477;
}

.public-ai-contact-content {
    min-width: 0;
    flex: 1;
}

.public-ai-contact-heading {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 8px;
    margin-bottom: 11px;
}

.public-ai-contact-title {
    color: #ffffff;
    font-size: 15px;
    font-weight: 700;
    line-height: 1.3;
}

.public-ai-contact-subtitle {
    margin-top: 3px;
    color: rgba(255, 255, 255, 0.68);
    font-size: 10px;
    line-height: 1.4;
}

.public-ai-contact-status {
    padding: 4px 7px;
    border-radius: 12px;
    background: rgba(53, 212, 119, 0.15);
    color: #58e397;
    font-size: 9px;
    font-weight: 700;
    white-space: nowrap;
}

.public-ai-contact-actions {
    display: flex;
    align-items: center;
    gap: 8px;
}

.public-ai-contact-card .public-ai-assistant-toggle,
.public-ai-contact-card .public-ai-assistant-whatsapp {
    position: static;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    width: auto;
    height: 38px;
    min-height: 38px;
    flex: 1;
    margin: 0;
    padding: 8px 12px;
    border: 0;
    border-radius: 12px;
    color: #ffffff;
    font-size: 11px;
    font-weight: 700;
    line-height: 1;
    text-decoration: none;
    white-space: nowrap;
    cursor: pointer;
    box-shadow: none;
}

.public-ai-contact-card .public-ai-assistant-toggle {
    background:
        linear-gradient(
            135deg,
            #536ff0,
            #4160d8
        );
}

.public-ai-contact-card .public-ai-assistant-whatsapp {
    background:
        linear-gradient(
            135deg,
            #2ed471,
            #18b85a
        );
}

.public-ai-contact-card .public-ai-assistant-toggle:hover,
.public-ai-contact-card .public-ai-assistant-whatsapp:hover {
    color: #ffffff;
    transform: translateY(-1px);
    filter: brightness(1.05);
}

.public-ai-contact-card .public-ai-assistant-toggle i,
.public-ai-contact-card .public-ai-assistant-whatsapp i {
    font-size: 18px;
}

.public-ai-contact-card
.public-ai-assistant-toggle-text {
    display: inline !important;
    font-size: 11px;
}

.public-ai-assistant-panel {
    right: 0 !important;
    bottom: calc(100% + 14px) !important;
    width: 390px;
    max-width: calc(100vw - 32px);
}

@media (max-width: 575.98px) {
    .public-ai-assistant {
        right: 12px !important;
        bottom: 12px !important;
        left: auto !important;
    }

    .public-ai-contact-card {
        width: min(330px, calc(100vw - 24px));
        gap: 11px;
        padding: 11px;
        border-radius: 18px;
    }

    .public-ai-contact-avatar {
        width: 61px;
        height: 61px;
        border-radius: 18px;
    }

    .public-ai-contact-avatar > .mdi-account-tie {
        font-size: 42px;
    }

    .public-ai-contact-headset {
        width: 26px;
        height: 26px;
    }

    .public-ai-contact-headset i {
        font-size: 14px;
    }

    .public-ai-contact-title {
        font-size: 13px;
    }

    .public-ai-contact-subtitle {
        font-size: 9px;
    }

    .public-ai-contact-status {
        display: none;
    }

    .public-ai-contact-actions {
        gap: 6px;
    }

    .public-ai-contact-card
    .public-ai-assistant-toggle,
    .public-ai-contact-card
    .public-ai-assistant-whatsapp {
        height: 34px;
        min-height: 34px;
        padding: 7px 9px;
        font-size: 10px;
    }

    .public-ai-assistant-panel {
        position: fixed !important;
        right: 10px !important;
        bottom: 142px !important;
        left: 10px !important;
        width: auto !important;
        max-width: none !important;
        height: min(560px, calc(100vh - 165px));
    }
}
/* PUBLIC AI INITIAL MESSAGE CLEAN LAYOUT */

#publicAiAssistant
.public-ai-message.assistant {
    justify-content: flex-start !important;
    align-items: flex-start !important;
    text-align: left !important;
}

#publicAiAssistant
.public-ai-message-content-initial {
    display: block !important;
    width: auto !important;
    max-width: 85% !important;
    padding: 12px 14px !important;
    white-space: normal !important;
    text-align: left !important;
    line-height: 1.6 !important;
}

#publicAiAssistant
.public-ai-message-content-initial strong {
    display: block !important;
    margin: 0 0 5px !important;
    text-align: left !important;
    line-height: 1.5 !important;
}

#publicAiAssistant
.public-ai-message-content-initial br {
    display: none !important;
}